Rockwood Terrace Colour It Visits
Click the link below to book a visit
Please be mindful of physical distancing restrictions while on the premises. Please note, the process will be regularly reviewed and evaluated, there may be some adjustments made as we work our way through this process. Your patience and understanding is appreciated.
Rockwood Terrace is nestled within a quiet, residential neighbourhood and is cozy, traditional, warm and friendly. One hundred residents reside in private, semi-private and basic rooms.
At Rockwood Terrace, we understand that each resident’s quality of life depends on an approach to care that combines resident and family members’ wishes with individual assessments from a team of trained caregivers. This approach ensures that support and care is tailored to meet the needs of each unique individual. Our staff includes registered nurses, registered practical nurses, personal support workers and therapy aides to help, support and care for our residents. An experienced administrative team supports all of our health care staff.
Residents are encouraged to bring small items such as bedspreads, pictures or knickknacks to personalize their rooms.
A home environment needs to be safe to feel secure. Rockwood Terrace has call bells at each bed, in each washroom and in all bathing spas. Our building is completely equipped with heat and smoke detectors.
Nut Awareness - Grey County has the responsibility to maintain a healthy and safe environment for our residents. For the safety of our residents we ask visitors not to bring nuts or nut products into the home.
Virtual Video Tour of Rockwood Terrace
Making the decision to pursue a placement in long-term care can be a difficult process. Be assured that there are people along the way prepared to assist you. Applications for our home are done through your local Community Care Access Centre. We’re then happy to arrange a tour and answer the questions that are on your mind. You should know that your choices and preferences guide the process.
New rates are set annually based on changes in the payment entitlement for government pensions and the Notice of Assessment from the previous year. Rates are set by the Ministry of Health and Long Term Care.
If you are dissatisfied with the service you or your loved one is receiving, please refer to the Rockwood Terrace Complaint Process.
Ministry of Long-Term Care Family Support and Action Line - 1-866-434-0144 (available 7 days per week, 8:30 a.m. to 7:00 p.m.)