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As part of our response to COVID-19, Ontario Works applicants will be contacted by telephone to review their application and not required to come into the County Offices.
Using a Computer

Apply for Ontario Works

If you are a resident of Grey County, there are three ways to apply for Ontario Works assistance.

Click here to Apply for Ontario Works

  1. If you have been on Ontario Works in the last 4 years you may complete an update online at (Click the Link Below) and will be contacted within 24 hours with details of an appointment.
  2. If you have not been on Social Assistance in the last 4 years  you are encouraged to apply online at
  3. To speak to someone over the phone to complete 15-30 minute screening and follow up appointment, call  519-376-7112 ext 1117. Please note: this method may take longer to receive financial assistance.

What information you need to provide

Whether you are applying online or by phone, be sure to have the following information available for you, your spouse and dependents ready before you get started:

  • Birth Certificate
  • Social Insurance Number(s)
  • Health Card Number(s)
  • Immigration Number and Date of Landing (if applicable)
  • Cost of Accommodation (including mortgage, rent, heat and hydro)
  • Address Information (for the last 12 months)
  • Employment Information (for the last 3 months)
  • Bank Account and Asset Information (such as RRSP, GIC, CSB)
  • Information on all earnings and income (such as Canada Pension or  Workplace Safety Insurance Board)
  • Notice of Assessment and Child Tax Assessment from Revenue Canada

Please note that you must also bring this information with you to the verification interview.

Attending your interview

Grey County has a location in Owen Sound, Markdale, Durham and Hanover that you may meet with a worker to complete your application for assistance. During this in-person interview, your eligibility will be confirmed and required forms will be completed. 

If you are not eligible for assistance you may be referred to other services such as Children's Services, Housing Services, Community Outreach or other services in our local community.  People who are in crisis or unable to go through the screening process online or over the telephone will be able to access services at our local office.

Click here to Apply for Ontario Works

Financial and Employment Assistance


Call (1-800-265-3119 or 519-376-7112 extension 1117)


Learn about Social Assistance and Apply Online

Ontario Works

Ontario Works is an employment program which provides financial assistance to eligible individuals and families.  The intent of the Ontario Works program is to help people in temporary financial need find sustainable employment and achieve self-reliance through the provision of effective, integrated employment services and financial assistance.

Every person has the right to an application.  Eligibility is determined by the person or family's individual financial (ie: assets and income) and employment (ie: training, lay off, etc.) circumstances.

When an application has been approved, Ontario Works clients continue to receive financial assistance as they work toward their employment goals.  The amount of assistance depends on the family size, composition and income.

If an applicant is found ineligible for assistance or if a client disagrees with the amount of assistance provided, they have a right to appeal the decision. The applicant or client is advised of the decision and the reason for ineligibility in writing.

211 (Local Services)

211 helps people find services in their community. In Canada, 211 offers live answer service 24/7. The number is free to call and interpreters are available in more than 170 languages.

Helpline in Ontario

Satellite Offices

Durham - Satellite Office

Durham Resource Centre
575 Saddler Street East
Durham ON  N0G 1R0

Hanover - Satellite Office

286 - 10th Street
Hanover ON  N4N 1P2

This office will be closed on Fridays throughout July and August 2019.

Markdale - Satellite Office

South East Grey Community Health Centre
55 Victoria Ave,

Open Monday to Friday.

Owen Sound - Satellite Office

Unit 3 - 888 Alpha Street, Owen Sound
Park in the parking lot beside the old Medical Centre; walk towards the back of the property towards the park. Unit 888 is located in the units facing north and south.

Meaford - Satellite Office

Victoria Village Resource Centre
Unit 3, 80 Victoria Street, Meaford
Monday-Thursday, 9:00 a.m. to 4:00 p.m. (closed noon to 1:00 p.m.)



Andrea Brendel
Ontario Works Manager
Barb Fedy
Director of Social Services
Elizabeth Brims
Ontario Works Manager
Melissa McCulloch
Ontario Works Manager
Melissa Hill
Ontario Works Manager


Social Services
595 9th Avenue East
Owen Sound Ontario N4K 3E3
Phone: 519-376-7324
Hours: Monday - Friday (8:30 - 4:30)