Grey Gables

At Grey Gables, we understand that each resident’s quality of life depends on an approach to care that combines resident and family members’ wishes with individual assessments from a team of trained caregivers.  This approach ensures that support and care is tailored to meet the needs of each unique individual.  Our staff includes registered nurses, registered practical nurses, personal support workers and therapy aides to help, support and care for our residents.  An experienced administrative team supports all of our health care staff.

Residents are encouraged to bring small items such as bedspreads, pictures or knickknacks to personalize their rooms.

A home environment needs to be safe to feel secure so there are call bells at each bed, in each washroom and in all bathing spas.  Our building is completely equipped with heat and smoke detectors.

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The 18-bed Behavioural Support Transition Unit (BSTU) at Grey Gables has been operating since March 2021. This specialized unit assists individuals living with dementia who experience more challenging responsive behaviours to develop strategies to live successfully in their preferred environment, whether in the community, retirement living or a long-term care home (LTC). Grey Gables also focuses on the rural perspective and experience of those utilizing BSTU services. The vision of the BSTU is to meet the needs of residents with responsive behaviours through enhancements to both care delivery and the physical environment. The BSTU leverages the strengths of specialized teams such as Geriatric Psychiatry and Behavioural Support Ontario mobile teams and builds upon the knowledge and resources which currently exists in LTC home settings.

Grey Gables utilizes a Colour It Your Way person-centred approach that adapts to the changing care needs of the resident. Staff embrace the mission, vision, and values of Colour It to support care delivery that is specific to the individual needs of the resident to live life their way.

For more information, please contact Nadine Muir, Behavioural Support Transition Unit Coordinator at 519-986-7576.

Please be mindful of physical distancing restrictions while on the premises. Please note, the process will be regularly reviewed and evaluated, there may be some adjustments made as we work our way through this process. Your patience and understanding is appreciated.

Book A Visit

Making the decision to pursue a placement in long-term care can be a difficult process.  Be assured that there are people along the way prepared to assist you.  Applications for our home are done through your local Community Care Access Centre.  We’re then happy to arrange a tour and answer the questions that are on your mind.  You should know that your choices and preferences guide the process.

New rates are set annually based on changes in the payment entitlement for government pensions and the Notice of Assessment from the previous year.  Rates are set by the Ministry of Health and Long Term Care.

If you are dissatisfied with the service you or your loved one is receiving, please refer to the Grey Gables Complaint Process. 

Ministry of Long-Term Care Family Support and Action Line - 1-866-434-0144 (available 7 days per week, 8:30 a.m. to 7:00 p.m.).

View the 2024-2025 Quality Improvement Plan.

Grey County's Long-Term Care Emergency Management Plan supports Rockwood Terrace, Grey Gables, and Lee Manor. Click the button below to download the plan.