Proper Use of 911
When to use 9-1-1
9-1-1 is for emergency situations with police, fire, or ambulance services are needed. When you dial 9-1-1, speak slowly and clearly. Listen carefully to the questions you are being asked. Do not program 9-1-1 into your telephones.
When NOT to use 9-1-1
9-1-1 should not be used for fun as a prank call. Every time you call 9-1-1 when an emergency does not exist, you tie up the phone lines for someone who may really need help. 9-1-1 should also not be called for general information concerning police, fire or ambulance services. Non-emergency calls for police, fire or ambulance services should be made to their respective administration phone numbers (found in the telephone directory).