Accessibility Resources
Government Resources
Accessibility for Ontarians with Disabilities Act, 2005
AccessON - Understanding Disabilities
AMCTO - Accessibility Toolkit
Blind Persons Rights Act
Canadian National Institute for the Blind (CNIB) Clear Print Standards
Customer Service Standard, Ontario Regulation 429/07
Ministry of Community and Social Services
Accessible Customer Service Policies
Accessible Customer Service - Disability Types
Accessible Customer Service Procedure
Accessibility Policy
Accessibility Standards for Customer Service (Summary of Requirements)
Feedback Form
Private Sector Compliance Requirements - Who has to Comply