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Social Assistance

595 9th Avenue East
Owen Sound ON  N4K 3E3
Phone: (519) 376-7324
Fax: (519) 376-4920 / Toll Free: 1-800-265-3119
Hours of Operation:  8:30 a.m. to 4:30 p.m.
Directions pdf (777KB)

Call (1-800-265-3119 or 519-376-7112 extension 1117) for Financial and Employment Assistance
or Learn about Social Assistance and Apply Online  



In order to improve client outcomes and better meet client needs, the Ontario government is conducting an Online Survey to gather feedback on your experiences with employment and training programs and services in Ontario. 

We hope that you can share your feedback and insights by completing the Online Survey.  The survey will be available from Monday, September 21, 2015 to Friday, October 16, 2015.

Participation in this survey is voluntary. If you do not want to participate or if you do not want to answer every question it will not affect your ability to access employment and training programs and services or other government-funded services. 

This survey is anonymous. If you choose to participate, you will not be asked to give your name.  Under its agreement, MNP, LLP is legally bound to protect your privacy.

Ontario Works

Ontario Works is an employment program which provides financial assistance to eligible individuals and families.  The intent of the Ontario Works program is to help people in temporary financial need find sustainable employment and achieve self-reliance through the provision of effective, integrated employment services and financial assistance.

Every person has the right to an application.  Eligibility is determined by the person or family's individual financial (ie: assets and income) and employment (ie: training, lay off, etc.) circumstances.

When an application has been approved, Ontario Works clients continue to receive financial assistance as they work toward their employment goals.  The amount of assistance depends on the family size, composition and income.

If an applicant is found ineligible for assistance or if a client disagrees with the amount of assistance provided, they have a right to appeal the decision. The applicant or client is advised of the decision and the reason for ineligibility in writing; Internal Review and Appeal Process.

Application Requirements
Community Resources
Employment Support
Income Support
Information Package 
Interactive Voice Response (IVR)
Internal Review and Appeal Process
Learning Earning and Parenting
Municipal Offices Directory
Ontario Child Benefit
Referrals to ODSP Housing & Childcare
Satellite Offices in Grey County
Vision Mission and Values

"A client centered organization building brighter futures"

Ontario Works Managers: 
Wendy Henderson
Email: wendy.henderson@grey.ca

Ontario Works Manager: Debbie Pegelo
Email: debbie.pegelo@grey.ca

Ontario Works Manager: Andrea Brendel
Email: andrea.brendel@grey.ca

Ontario Works Manager: Melissa McCulloch
Email: melissa.mcculloch@grey.ca 

Director of Social Services: Barb Fedy B.A.
Email: barb.fedy@grey.ca

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