Hours of Operation:
595 9th Avenue East
Ontario Works Manager: Debbie Pegelo
Ontario Works Manager: Marcia Smith
Ontario Works Manager: Melissa McCulloch
Director of Social Services: Barb Fedy B.A.
To make an Application for Financial and Employment Assistance
NEW ONLINE: Application for Social Assistance
(1-800-265-3119 or 519-376-7112 extension 1117)
Ontario Works is an employment program which provides financial assistance to eligible individuals and families. The intent of the Ontario Works program is to help people in temporary financial need find sustainable employment and achieve self-reliance through the provision of effective, integrated employment services and financial assistance.
Every person has the right to an application. Eligibility is determined by the person or family's individual financial (ie: assets and income) and employment (ie: training, lay off, etc.) circumstances.
When an application has been approved, Ontario Works clients continue to receive financial assistance as they work toward their employment goals. The amount of assistance depends on the family size, composition and income.
If an applicant is found ineligible for assistance or if a client disagrees with the amount of assistance provided, they have a right to appeal the decision. The applicant or client is advised of the decision and the reason for ineligibility in writing; Internal Review and Appeal Process.
Interactive Voice Response (IVR)
Internal Review and Appeal Process
Learning Earning and Parenting
Municipal Offices Directory
Ontario Child Benefit
Referrals to ODSP Housing & Childcare
Satellite Offices in Grey County
Vision Mission and Values
"A client centered organization building brighter futures"